MOHS SURGERY SOUTH AFRICA

Boodskap van Waardering

Geagte dokters Tshepo Mokwena, Frits Spruyt & sr Saskia Wubbeling.

Ons verwys na behandeling ┬áwat albei van ons afgelope tyd┬á by beide van u ontvang het. Dit is so dat pasiente behandeling ontvang, dankie se en huistoe gaan ÔÇô ÔÇÿnot to give it a second thoughtÔÇÖ Ons wil egter meer erkenning gee as bloot dankie. My prosedure was gelukkig redelik gering terwyl die van my eggenoot meer ernstig was. Ons albei se ervaring was dat ons so bevoorreg was om deur twee uiters profesionele en bekwame dokters behandel kon word. Meeste dokters is seker profesioneel maar dan is daar mense wat uitstaan. Dokters wie ook werklik begaafd is, wie werklik op persoonlike vlak omgee ÔÇô dit was ons ervaring.┬á Die wyse waarop u albei vir ons laat voel het asof ons as mense is (nie net pasiente) het groot indruk gemaak. Baie dankie daarvoor.

Wil graag dieselfde se van elkeen van die ondersteunings personeel wie duidelik uiters bekwaan is en wie ons met groot respek handteer het. Selfs die man wie my middag ete kom lewer het was ÔÇÿn groot advertensie vir julle fasilteit. Sy optrede, omgee en persoonlike aandag, ervaar mens baie selde in ander fasiliteite. Sal u dit asseblief ook so aan die steun personeel oordra. Dis nie altyd goed om uitsonderings te maak nie maar ons wil tog die naam van Saskia spesiaal vermeld. Reeds voor ons beide se opnames was sy nie net met ons via epos betrokke maar het ons beide persoonlik geskakel om alle reelings en voorbereidings en verduidelikings persoonlik te verduidelik. Sy het ten tye van hospitalisasie deurlopend┬á persoonlik na ons omgesien ÔÇô wat uitstaan was dat dit nie net die gebruiklike verpleegster versorging was nie ÔÇô ook sy het op persoonlike vlak ons versorg, en dit met opregte liefde en omgee ÔÇô niks aangeplak, net opreg. Veral in my eggenoot se geval wie nogal ernstig siek was, was Saskia deurlopend aan haar sy. Dit was vir ons ÔÇÿn besonderse ervaring. Baie dankie.

Just a quick note to let you know how impressed I was with the treatment that I received from all the fantastic staff at the clinic. From the reception I received on arrival to the nurses in my ward to the fantastic Doctors and everyone else involved. I fortunately don’t often go to hospital, but if this is how I get treated you may see me more often. Please thank everyone on my behalf for a really well organized and easy day. Even the chef who prepared my hamburger.

Baie dankie vir al jou vriendelikheid en liefde met my prosedure om BCC uit my gesig te verwyder.

Club Medical Centre is fantasties, dit was ‘n baie goeie ervaring om daar te wees, van begin tot einde – ontvangs, verpleegpersoneel, julle dokters!

Almal is vriendelik en professioneel en julle fasiliteite ongetwyfeld wereldklas.

Ek kan mos nou nie anders as om kommentaar te lewer ná my dag by julle nie! Dit was n besonder goeie belewenis! Die fasiliteite weet ons is uniek en van die beste, maar wat my opgeval het was die aangename atmosfeer wat daar geheers het. Daar is n rustigheid, n kalmte, n ongekende vriendelikheid en hulpvaardigheid wat elkeen uitstraal met wie ek te doen gehad het. Almal is respekvol teenoor almal en hanteer die pasiënte met groot deernis en nie asof dit maar net hulle werk is nie. Die dokters toon dieselfde rustigheid en laat mens heeltemal op jou gemak voel. Ek kan net sê dat die hele proses wat ek deurgegaan het getuig van absolute professionaliteit en bekwaamheid. My dank,maar ook gelukwensing, aan die hele personeel van die derde vloer by Club Surgical Centre!

Dear Dr. Mokwena and team,

We would like to say a HUGE HUGE THANK YOU for taking such good care of our little girl Sofia!

From our first appointment we felt such ease and knew that our precious little girl was in the best care 🙏🏼!

From the moment we arrived at the clinic for her procedure till the time we left to go home we were assisted with such care and compassion and we appreciate everyone who was involved in ensuring that everything went smoothly and most importantly to us is that Sofia was handled so delicately and with such warmth!

It is not often these days that you come across a team who deliver such excellency in all that they do no matter what position each member holds.

I would just also like to particularly mention Cordelia and Ouma who went above and beyond for Sofia. They were so so kind, especially Cordelia. This world could do with more people like them.

You came HIGHLY recommended and we would HIGHLY recommend you to friends and family.

THANK YOU SO SO MUCH!!!!

Warmest Regards,

Beste Pieter en Beste Personeel

I thought IÔÇÖd let you know that even though any operation is not a pleasant one, the hospital environment makes all the difference.

My experience of the Club Surgical Centre was beyond reproach. From the admission to discharge I was always made comfortable and the staff could teach some of the more well known hospitals about patient care.

So please convey my thanks and gratitude for the wonderful experience.

Hi Saskia. Thank you for being so awesome, kind and supportive. I really appreciate it – they are very blessed to have you at the practice!! Dr Du Plessis is also amazing as well as the sisters in theatre – Precious and Gloria. Sr Nora is absolutely amazing!! Please let her supervisor know ­ƒî©­ƒî©. The other sisters, anaesthetist, plastic surgeon were also amazing – but I canÔÇÖt remember their namesÔÿ║´©Å

Just a few words of appreciation to all of the medical team at your Hospital. Your collective willingness to help your patients,  is not a job it is true calling. Many many Thanks.

Thank you for all your help and kindness.

Dear Pieter,
Thankyou for your proficient professional expertise in relation to my recent ear surgery.
I was most impressed with your clinic and ,especially, your staff who were most courteous ,polite, and obviously well trained.
Please also thank Dr de Wet for his reconstruction which looks great.

with thanks and appreciation,

To say that I was vastly impressed on Tuesday, 26/04/2022 is an understatement.

The professionalism of your team is surpassed only by their humanity and I would be grateful if you would pass on my compliments and thanks.

Hi Saskia,

Please tell the doctors and all the staff , that my operation last week was a n extremely efficient and pleasant experience. Everyone was friendly and everything worked like a well oiled machine.

I feel very little discomfort, and my wound has heeled very well.

Thank you all.

Goeie More Saskia.

Ek wil net graag baie dankie se vir die hele span wat gister betrokke was by my proseduure hulle is almal sterre.

Ek was op 14- 03-2024 ( Opname B 9305 ) vir chirurgie en vanaf die ontvangs – opname tot by die 3de vloer ontvangs net die beste en uitstaande diens , die vriendelikheid se beker loop oor.

Saskia jou besoeke voor en na chirurgie met jou vriendelike belangstelling is onbeskryflik goed, jy is goud werd in die werk wat jy alles hanteer.

Personeel by die teater loop oor van vriendskap en baie behulpsaam in alle opsigte , hulle kan raak vat.

*Dr Du Plessis se vooraf besoeke en geselskap laat n persoon so tuis voel, hy is onbeskryflik goed in sy profesie en vriendelike ontvangs in die teater, n persoon voel tuis en op sy gemak in die teater met sy geselsies tussen die operasie ; Sy persoonlikheid en hantering van die  Lab uitslae as jy moet terug gaan teater toe is n bewys van sy professionele diens en belangstelling met n passie aan jou as pasient , Ek was 4 x in die teater _ Dr maak seker van n volkome diens. ( Algemene gesegde : GEE DAAI MAN N “ BELL’S )

Dr. Landman en haar assistant se ontvangs was baie vriendelik en behulpsaam en glo sy het haar uiterste bes gedoen om nie n vel oorplanting te doen nie.

( Jammer ek moet dit se , – maar ek was nie beïndruk met die diens , hantering en behandeling van die narkotiseerder nie. )

Nogmaals baie dankie aan elke liewe personeel lid – Dr. Du Plessis jou vriendelike gesindheid is die voorbeeld aan alle personeel “ Die Hemelse Vader Seen ieder en elk “